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Patient Service Representative/RMG

Rush Copley Medical Center | Aurora, United States | Posted May 14, 2026

Position Overview

**Position Summary**
Practice patient service rep. proactively ensures an exceptional experience for patients when greeting, checking in, and checking out during their appointment; answers incoming phone calls, responds to general patient requests, takes telephone messages and schedules patient appointments.
**Position Requirements**
+ **_Education and Previous Experience_**
+ High school diploma or equivalent required. Some college preferred.
+ **_Hardware/Software Experience_**
+ Practice management/medical billing computer programs.
+ Microsoft Office Suite (specifically Word and Excel)
+ **_Other Characteristics_**
+ Excellent oral/written communication skills
+ Excellent organizational skills
+ Detailed oriented
+ Ability to set priorities, document conversations and specific actions taken and develop applicable policies and procedures (e.g., regarding collections)
+ Flexible; able to adapt to change
+ Bilingual (Spanish) capabil...

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