Description
We are looking for a Patient Service Representative to support front-end revenue cycle and patient access activities for a healthcare organization in Encino, California. This Patient Service Representative focuses on delivering a welcoming patient experience while ensuring registration, scheduling, and payment information is accurate and complete. The Patient Service Representative will coordinate appointment-related needs, assist families with financial and authorization questions, and help maintain the documentation required for timely service and billing.


Key Responsibilities:

• Review and confirm patient and guarantor demographic and financial details during visits, updating records when changes are identified.

• Establish new patient records and manage account setup or continuation in accordance with organizational guidelines.

• Communicate expected out-of-pocket costs such as copays, deductibles, and other balances, and co...