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PEOPLESOLVE PTE. LTD. | singapore, Singapore | Posted June 07, 2026
Position Overview
About the Role Counter Assistant - Perform registration and screening of patients, with accuracy and no data breach.
- Ensure accurate billing and timely collection of payment on the same day.
- Ensure compliance to clinic facilities readiness, e.g. patient waiting area and Self-Service Kiosks.
- Ensure clinic is ready to serve its first patient 15 minutes before scheduled appointment time.
Room Assistant - Assist clinicians and/or therapists for a smooth clinic consultation.
- Ensure proper care and coordination and coordinate first/follow-up appointments for patients.
- Manage wait time and keep patients updated in a timely manner.
Other Duties and Responsibilities - Ensure compliance to SOC operation standards.
- Handle patients’ feedback and ensure timely escalation to Service Team Leader / Service Executive whenever necessary.
- Be ready for deploy...