* Manage the intake process for new patients seeking home care services.
* Review and verify all required documentation to ensure compliance with insurance and state program requirements.
* Assess patient eligibility for home care services in accordance with New York State regulations and guidelines.
* Coordinate and monitor patient cases from initial intake through approval and service initiation.
* Submit patient referrals and supporting documentation to insurance providers for eligibility determination and authorization.
* Maintain ongoing communication with patients, family members, insurance representatives, caregivers, and other healthcare professionals.
* Track application status, authorizations, and outstanding documentation to ensure timely processing and service delivery.
* Provide guidance and support to patients and families regarding eligibility requirements, enrollment procedures, and case status updates.
* Prepare reports, update record...