Transform lives as a Patient Engagement & Retention Specialist at LASIK MD in Downtown Toronto. In this hybrid role, you’ll connect with patients both virtually and in-person, ensuring they receive exceptional care.

In a rewarding position with LASIK MD, you’ll engage with patients to present treatment options while addressing their specific questions. Your ability to build rapport and foster patient satisfaction will enhance their experience throughout the patient journey, all while leveraging required computer tools for efficient management.

Responsibilities

• Present treatment options to potential patients
• Provide detailed and accurate surgery information
• Address patient inquiries concisely and timely
• Enhance satisfaction through personalized consultations
• Utilize computer tools for tracking and reporting

Requirements

• Passion for customer service in the medical field
• Background i...