Mays Plastic Surgery and Med Spa | Louisville, United States | Posted July 04, 2026
Position Overview
We are looking for a Patient Coordinator to foster and develop our client relationships, manage the process from the first point of contact and maintain a superior patient experience day to day. This position quickly builds rapport with current and prospective clients, making each client feel valued while instilling confidence in our ability to help them. The ideal team member would be able to provide concierge-level service and be highly responsive to all patient needs.
Job Responsibilities and Duties:
● Manage incoming phone calls, text messages, and emails from current or potential patients with a confident and friendly demeanor
● Complete timely patient follow-up tasks
● Create invoices and receive payments
● Answer questions about our products and services, including helping strategically guide clients on which services they should book based on their concerns
● ...