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Patient Care Coordinator

The Judge Group | United States, United States | Posted July 02, 2026

Position Overview

Job Title

Senior Living Care Navigator (SLCN)

Job Summary

The Senior Living Care Navigator is a non-clinical, non-licensed healthcare role responsible for telephonic outreach and support for senior living members. The SLCN introduces plan benefits, conducts assessments, identifies member needs, and collaborates with Optum APCs, RNs, facility staff, and responsible parties to support care coordination.

Work Schedule

Full-time (40 hours/week), Monday–Friday | 8:30 AM – 5:00 PM (member’s time zone)

Key Responsibilities

  • Conduct telephonic outreach to new and existing members
  • Introduce the care team and explain plan features and benefits
  • Perform telephonic, SDOH, and RSA assessments
  • Guide members on benefit utilization (transportation, OTC catalog)
  • Connect members with the care team for coordination needs
  • Maintain accurate documentation
  • ...

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