Position Overview
**Description**
Responsible for interviewing patients and family to obtain required demographic and financial data, completing consents, escorting/directing patients and collecting valuables and deposits. Initial contact for any patients/visitors with billing, insurance or collection questions/concerns. Processes all walk-in patients requesting assistance through financial aide programs and assists patients in determining alternate sources of coverage for hospital stays as well as payments arrangements for private pay accounts. Serves as the POS team expert to facilitate all aspects of registration and financial counseling functions for patients during their hospitalization. Coordinates coverage issues with the Patient Verification Representative, Physician offices and the POS team. Along with POS Team members, is accountable for assuring timely and accurate patient information flow. In addition to performing all facets and requirements of patient interviewing, the P...