Job Description

Join our BD Patient Care team where you will be empowered to make decisions and work collaboratively with a diverse, fun, and hardworking team. We are driven by patient care and passionate about delivering an exceptional patient experience. Our fast‑paced environment requires an empathetic and supportive approach to ensure both our patients and team members have positive experiences.

Responsibilities

• Deliver exceptional customer service through inbound and outbound calls related to new and existing orders, deliveries, and customer queries.
• Manage patient account records to gain customers' and patients' confidence, loyalty, and trust.
• Ensure accurate order processing aligned with clinical requirements and internal service standards.
• Maintain compliance with departmental work processes and IG/GDPR regulations.
• Engage with customers, patients, and healthcare professionals to meet clinical needs...