Key Responsibilities

• Greet and assist patients in a courteous and professional manner
• Manage appointments, bookings, and patient inquiries (in-person, phone, and email)
• Register patients accurately in the system and maintain updated records
• Verify insurance details and handle billing processes
• Coordinate with medical staff to ensure smooth patient flow
• Handle patient feedback and resolve queries effectively
• Maintain confidentiality and adhere to healthcare regulations

Requirements

• Fluency in Russian and English (spoken and written is essential)
• Previous experience in a healthcare or medical center setting preferred
• Strong organizational and multitasking skills
• Excellent communication and interpersonal abilities
• Proficient in MS Office and hospital management systems
• Ability to work in a fast-paced environment and under pressu...