Overview

The Lead Service Representative is responsible for the day to day workflow of the Customer Service Representatives, AR Specialists, Billing or Follow-Up Representatives. The Lead is responsible for assigning the workload to the staff in order to avoid bottlenecks. The Lead trains, educates and performs quality measures on all staff members. The Lead Service Representative acts as support to line staff in answering questions of immediacy such as contract terms, billing/reimbursement expectations, cash posting, and customer concerns.

Schedule: Full-time, Monday-Friday (1st shift) 

Location: 3700 Corporate Drive, Central Scheduling

Why Nationwide Children's Hospital?

The moment you walk through our doors, you feel it. When you meet our patient families, you believe it. And when you talk with anyone who works here, you want to be part of it. Welcome to Nationwide C...