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Patient Accounting Representative

Kaiser Permanente | Wailuku, United States | Posted June 20, 2026

Position Overview

Job Summary:


Patient Account Representatives perform billing and follow up for hospital or professional claims. This includes accurate and timely submission of claims and insurance follow up, according to State & Federal regulation and payer guidelines. Also resolves denials and does reimbursement analysis to ensure maximum reimbursement was received according to payer contractual agreements.

Essential Responsibilities:


+ Performs accurate and timely billing of insurance claims in accordance with policies and procedures of Maui Health and in compliance with State/Federal regulations, payer health plan guidelines, and third-party payer requirements.

+ Expedites larger dollar accounts to ensure revenue optimization for prompt payment.

+ Follows up timely on payment with insurance companies, agencies, payers and/or patients ; researches and takes action as required on outstanding accounts.

+ Audit payments and appeals (as n...

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