Position Overview
Description We are looking for a Patient Access Specialist to support patient-facing access services for a healthcare organization in Tacoma, Washington. This Long-term Contract position is ideal for someone who can step into a fast-paced environment, manage a high volume of inbound calls, and accurately assist with insurance-related inquiries. The person in this role will help patients navigate scheduling, registration, and eligibility processes while maintaining accurate records and a detail-oriented, service-focused approach.
Responsibilities:
• Respond to a large volume of inbound calls and provide timely assistance to patients with access and registration needs.
• Verify insurance coverage and confirm eligibility details using real-time tools and available payer resources.
• Update, enter, and maintain patient demographic information with a high level of accuracy in the electronic medical record.
• Schedule appointments for primary care services and support sp...