Nemours is seeking a Patient Access Specialist. The position is responsible for: Greeting patient in accordance with Nemours Standards of Behaviors. Perform registration and check-in or check-out function(s) and update demographics, insurance verification, PCP authorization/referral information when required at each encounter and make confirmation call as needed. Work various work ques, collect copays/balances at time of service, attend daily huddles, other duties assigned by supervisor or manager, and provide exceptional customer service to our patients/families.
Essential Functions
Documentation: Ensure all annual mandatory forms are complete, accurate, updated and on file in accordance with NCSC policies.
Financial: Collect all copays, coinsurance and self-pay amount due for services rendered. Adhere to end of ay business processing standard by verifying that cash analysis and receipts balance.
Scheduling: Schedule follow up appointments...