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Patient Access Representative - Waterville, 32 hrs/wk

MaineGeneral Health | Waterville, United States | Posted June 17, 2026

Position Overview

Job Summary:The Patient Access Representative plays an important role in creating a positive experience for patients and families by managing registration, verification, and communication processes. This position supports accurate and efficient patient intake while maintaining professionalism and attention to detail in a fast-paced healthcare environment.


Job Description:
+ Meets with patients or their caregivers to exchange required information and documentation, providing clear explanations of processes and addressing any questions or concerns.
+ Communicates with unit staff and other appropriate personnel to coordinate necessary details and determine patient placement.
+ Verifies insurance benefits, obtains precertification or authorization when needed, and ensures verification of medical necessity.
+ Determines and collects required payments, including co-pays, deductibles, and coinsurance, or refers patients to financial counselors for additional suppor...

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