**Job Summary and Responsibilities**
This position is responsible for identifying and collecting patient financial obligation for the duration of stay as well as verifying the eligibility/benefits information for the patient's visit. This position will also determine eligibility for the hospital's various financial assistance programs.

+ Performs collection functions and financial assistance for payment methods
+ Conducts interviews with patients and/or family members
+ Collect and/or negotiate point of service payments or link to financial assistance programs
+ Must be capable of articulating information in a courteous, clear and informative manner to patients, guarantors, family members, clinical staff, other hospital personnel, vendors, physicians, and their office staff
+ Convey estimates of the patient responsibility portion of the billed cost of service to patients under deductible, coinsurance, and standard co‐pay benefit designs based on established char...