POSITION SUMMARY

Under the direction of the Admitting Manager, the Patient Access Representative is responsible for interviewing incoming patients (inpatient, outpatient, and emergency department) to obtain all pertinent data for admission and produce a complete and accurate admission record. This includes medical record information, as well as demographic and financial related information. Is responsible for answering all inquiries related to admissions, collects deposits or payments, interacts with the nursing units and ancillary departments and provides directions to various areas within the hospital.

ESSENTIAL JOB FUNCTIONS AND CORE RESPONSIBILITIES

• Acknowledging patients or guests and their requests
• Appearing professional in dress, grooming and hygiene.
• Assists in the training of new employees.
• Demonstrates awareness and sensitivity to the rights of patients and significant others, as identified within the situ...