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Patient Access Documentation Coordinator - Practice Access

Penn State Health | Hershey, United States | Posted July 02, 2026

Position Overview

SUMMARY OF POSITION

:

The Patient Access Documentation Specialist is responsible for the timely, accurate review, routing, and processing of incoming faxes received through centralized fax systems. This role plays a critical part in ensuring patient access, continuity of care, and operational efficiency by appropriately categorizing faxed information, initiating workflows, and collaborating with clinical and administrative teams to resolve issues and prevent delays in care.

MINIMUM QUALIFICATION(S):

  • High school diploma or equivalent required.
  • Minimum of two (2) years of experience in a healthcare administrative, patient access, medical office, or call center environment.
  • Experience working with fax management systems, electronic health records, or document management platforms.

    • PREFERRED QUALIFICATION(S):

  • Associate's or Bachelor's degree in Healthcare Administration, Business Administration, or a related f...

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