Job Description

:This position is responsible for billing, follow-up, and resolving issues that delay or prevent payment of the patient's account within Intermountain's policies and procedures.

Essential Functions

Greet and assist patients and visitors in a courteous and professional manner.

Obtain and verify patient demographic, financial, and insurance information.

Register and schedule patients for appointments, tests, and procedures.

Collect and process co-pays, deductibles, and balances due at the time of service.

Provide patients with information on financial assistance, payment plans, and charity care.

Explain and obtain signatures on consent forms, policies, and disclosures.

Provide patients with directions, maps, and parking information.

Coordinate with clinical and administrative staff to ensure smooth patient flow and quality care.

Document and update patien...