The Opportunity

Accountable for ensuring that all parts requests are handled in a timely and effective manner; supervises parts representatives and shipping/receiving staff to maximize productivity and efficiency in order to meet targets and customer requirements.

The Role

• Provide day-to-day operational support for parts sales activities.
• Execute initiatives that support long-term operational excellence and improve efficiency, including warranty programs and branch parts operations.
• Supervise parts representatives to ensure sourcing efficiency, profitability, and high levels of customer service.
• Provide coaching and training to parts representatives to support performance and development.
• Collaborate with customers, and suppliers, to fulfill parts orders and respond to inquiries within cost and service expectations.
• Be an integral part of internal leadership teams to w...