Reporting Relationship

This position reports directly to the Centralized Services Manager.

Job Summary

The Parts Procurement Advisor plays an integral role in supporting the daily operations of the Collision Centre to improve customer satisfaction and department efficiency. The Parts Procurement Advisor will be responsible for handling the MPI claims process from beginning to end and provide customers with timely updates on the status of their claim. This role provides an excellent opportunity to learn and understand the Collision process and handling parts.

Qualifications

• Automotive Parts Shipping/Receiving experience is considered an asset
• Previous MPI claims experience is preferred
• Relationship expert with a demonstrated commitment to customer satisfaction
• High attention to detail with proven time management and organizational skills
• Ability to thrive in a collaborative environment