The Position

Fox Nissan in Grand Rapids, MI is hiring a full-time, onsite Parts Advisor. This role supports the parts department by helping customers and the service team get the right parts quickly and accurately.

Key responsibilities:
- Assist retail customers and the shop with parts selection at the counter, by phone, and through internal requests
- Provide pricing, availability, and basic product guidance, including related parts and specials
- Review body shop estimates for correct parts and pricing alignment
- Order, receive, stage, and follow up on special-order and back-ordered parts; coordinate notifications and deliveries
- Process charge sales, returns, and credits with proper documentation
- Stay current on product updates and new offerings

Required qualifications/skills:
- High school diploma/GED; 1-3 months related experience/training (or equivalent)
- Comfortable using technology
- Strong commu...