About the team. This role is part of the Regional Partner Success team, supporting driving quality improvements, leveraging key data inputs from Quality Data Measurement. It serves as a key conduit between the TnQ TikTok team and partner teams, and is expected to drive performance metrics with moderation teams across the partner footprint.

• Vendor Operations Management
  • Own end-to-end operational delivery of Live Content Moderation across assigned vendor partners, ensuring SLA compliance for response time, accuracy, and throughput.
  • Design and implement vendor operating cadences including partner huddles, weekly business reviews, and monthly strategic planning sessions.
  • Monitor real-time moderation queues and escalation pathways; proactively identify and resolve operational bottlenecks, capacity gaps, and quality drift.
  • Coordinate queue go‑live activities with stakeholders, ensuring vendors are capacity‑read...