Led by dynamic owner Joe Gurrera (and his commitment to superior quality) Citarella has grown from a respected NYC fish market into a full-scale, Ultimate Gourmet Market with locations across New York City, the Hamptons, and Greenwich, Connecticut. 

A family-run business, we’re driven by a passion for great food. We delight customers with the finest selection of fresh seafood, prime, dry-aged beef, chef-prepared specialties and handcrafted pastries, international cheeses, imported groceries, and more. Join our team of seasoned professionals and become a part of the fabric of the New York food scene. 

Role and Responsibilities

The Call Center Agent plays a key role in maintaining a high level of internal customer satisfaction by managing store orders, addressing inquiries, resolving complaints, troubleshooting issues, and providing relevant information. As the first point of contact for our team members, agents are expected to consistently uphold and promote ...