Job overview

The post holder acts as the Trust focus for Overseas Visitors, ensuring that maximum overseas 
visitor income is recovered for the Trust through a mixture of direct patient contact and 
through the support of other staff within the Trust. The post holder will use their knowledge 
and expertise to determine the patient’s eligibility for free NHS care.
In order to do this, the Overseas Visitors Officer will be required to interview the patient in 
order to establish eligibility according to NHS England Guidance, and then collate detail on any 
treatment planned or provided, generate final invoices and secure payment.
The role entails organising and delivering training for divisional staff across the Trust when 
necessary. The post holder will be one of the Trust's primary key contacts with other Trust 
organisations across the country, as well as liaise with border agency and NHS England teams.