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Outbound Collections Agent

Fuzu | Nairobi, Kenya | Posted June 07, 2026

Position Overview

Job Summary

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To negotiate with arrears account customers to maximise debt recovery and profitability.

Requirements

  • A minimum of 6 months working experience within an outbound debt collections environment / outbound sales environment / outbound customer service environment - with proven evidence of past performance
  • Criminal clear
  • Strong communication skills
  • Computer literate
  • Understanding / working knowledge of a collections system is advantageous
  • Skills

  • Target driven
  • High level of integrity
  • Strong work ethic
  • Self-motivated
  • Able to work under pressure
  • Reliable
  • Time management
  • Able to work in a team
  • Responsibilities

    ...

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