Job Title: Outbound Calling Representative

Salary: £24,906 per annum

Location: Crowborough Office

Hours of work: Full-time (35 hours per week): Monday 11am – 7pm, Tuesday & Thursday 12pm – 8pm, Wednesday & Friday 10am – 6pm, Saturdays (2 per month) 11 am – 5:30 pm

Time off in lieu will be given for each Saturday worked.

Reporting to: Support Services Team Leader

Role Overview

• Outbound and Inbound Supporter Engagement: Engage with Premier supporters and potential subscribers through proactive and responsive phone conversations, fostering positive relationships and advancing their giving journey.
• Data and Compliance Management: Ensure the integrity, security, and accuracy of supporter and financial information in line with data protection standards.
• Professionalism, Performance, and Teamwork: Demonstrate professionalism, uphold Premier’s values, and co...