Job Title

Customer Support Executive / ORM Executive

Company

RUMI Fine Fragrances

Experience Required

1–3 Years

About Us

RUMI Fine Fragrances is a premium fragrance brand committed to delivering high-quality, luxurious scents and exceptional customer experiences. We believe in building strong relationships with our customers through personalized service, attention to detail, and maintaining a strong brand reputation across all customer touchpoints.

Key Responsibilities

• Handle all incoming customer calls in a professional and courteous manner.
• Respond promptly to customer queries via WhatsApp, social media, and other communication channels.
• Provide accurate information regarding products, orders, deliveries, and services.
• Resolve customer complaints and concerns efficiently to ensure customer satisfact...