Position Overview
Description
Robert Half is seeking an Order Processing / Customer Support Representative for a client in the manufacturing industry. This position is ideal for someone who thrives in a fast-paced environment, has strong attention to detail, and enjoys providing exceptional customer service. The primary focus of this role is processing a high volume of customer orders while serving as the main point of contact for order status, shipments, pricing, and customer inquiries.
Key Responsibilities
+ Process a high volume of customer orders accurately and efficiently.
+ Enter customer orders received from customers and outside sales representatives.
+ Send order confirmations and acknowledgments.
+ Process purchase orders and export orders while maintaining accurate documentation.
+ Respond to customer inquiries regarding orders, pricing, shipments, product availability, and delivery status.
+ Coordinate with production, ...