Job Summary We are looking for a detail‑oriented and customer‑focused Order Processing Customer Service Executive to support daily customer orders, sales coordination, and logistics follow‑ups. The role acts as a key link between customers, sales, warehouse, and logistics teams to ensure orders are processed accurately and delivered on time.
Responsibilities - Accurately receive, verify, and process customer purchase orders to ensure timely fulfillment
- Enter sales orders and customer requests into internal systems such as SAP, ERP, CRM, or WMS to maintain updated records
- Respond promptly to customer enquiries regarding product availability, pricing, order status, and delivery updates to enhance customer satisfaction
- Coordinate with sales, warehouse, logistics, freight forwarders, and transport providers to ensure on‑time delivery of orders
- Prepare and review invoices, delivery orders, shipping documents, and related...