We are seeking a proactive and forward-thinking Order Fulfilment Manager / Sales Order Process Manager to lead and optimise the sales order function within a busy manufacturing environment. This role oversees all customer enquiries and quotations received directly through CYFERD, email, or other channels and ensures a seamless process from enquiry through to delivery.

You will drive improvements across systems, processes, and team performance, using AI and modern techniques to create a more efficient, customer focused operation. Experience within the windows or cladding sector would be advantageous, though not essential.

Key Responsibilities

Sales Order & Enquiry Management

* Oversee the full sales order process, from customer enquiry and quotation preparation through to order placement, production planning, and delivery.

* Manage, review, and prioritise all incoming enquiries and quotations, including those received directly through CYFERD an...