Our client is a well-established company within the premium food distribution and supply industry, serving a diverse portfolio of hospitality, retail, and food service customers. Due to their current expansion plan, they are looking for a Customer Service Officer (Order Processing) to join their operations team. They are located in the (North) – easily accessible.
Responsibilities - Process and manage customer orders accurately through the company's ERP and order management systems.
- Coordinate with internal departments to ensure timely order fulfillment, delivery scheduling, and inventory availability.
- Monitor order status, shipment progress, and customer requirements to ensure smooth execution.
- Handle order amendments, returns, cancellations, and related documentation in accordance with operational procedures.
- Prepare and maintain order records, sales documentation, delivery instructions, and transaction re...