Job Title: Order Fulfillment Specialist /Customer Service Representative
Job Description
The Order Fulfillment Specialist /Customer Service Representative is responsible for managing the complete order fulfillment cycle, from demand planning and receipt of purchase orders through coordination with planning and logistics to ensure on-time delivery and a high level of customer satisfaction. Acting as the primary in-house contact for assigned customers, this role builds strong relationships, proactively manages forecasts and orders, and works closely with internal teams to provide cost-effective, timely, and accurate service while protecting the organization’s best interests.
Responsibilities

+ Serve as the main in-house point of contact for assigned customers, building strong, professional relationships and acting as their internal advocate.

+ Handle all order fulfillment activities, including receiving customer purchase orders and releases and ensuring timely ...