**Job Position:**

Under the direct supervision of a licensed pharmacist, receives, verifies, and enters prescription orders into the pharmacy computer application; processes refill requests; answers telephone and serves as liaison with customer healthcare centers. Assists with processing of prior authorizations and third party payor medication rejections.

**ESSENTIAL JOB FUNCTIONS, DUTIES, AND RESPONSIBILITIES:**

+ Enters orders accurately into patient medication profile in pharmacy computer application
+ Contacts healthcare center staff when necessary to clarify clerical issues
+ Processes refill requests
+ Generates labels and reports as required
+ Answers telephone promptly and directs calls to appropriate staff
+ Organizes and prioritizes work assignments
+ Assists with processing of prior authorizations and non-covered medications
+ Documents prior authorizations as required
+ Maintains updated controlled substance files

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