Responsibilities

• Review contract documentation for completeness and resolve any discrepancies with the sales team.
• Process customer orders and service contracts in the ERP system using SAP automation.
• Verify billing data for completeness, accuracy, and compliance with company policies.
• Adjust billing plans in accordance with customer contract specifications.
• Collaborate with various departments to ensure billing is aligned with contract terms, pricing agreements, and company policies.
• Ensure electronic invoices are processed accurately and efficiently.
• Resolve rejections of electronic invoices promptly.
• Respond to billing inquiries from customers, internal teams, and other stakeholders.
• Investigate and resolve billing discrepancies or disputes, coordinating with relevant departments.
• Assist with providing audit support as needed.
• Perform other assigned responsibilities.
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