Join Norfolk County as a Recreation Software Administrator to optimize registration processes and improve customer interactions. Focus on the Xplor Recreation system in Simcoe's vibrant community.
Your role in the Parks, Recreation, and Culture department includes managing system configurations and coaching staff for better service delivery. Your contributions will significantly enhance user experiences and operational procedures while supporting front desk activities.
Key Responsibilities:
• Oversee the configuration of the Xplor Recreation system
• Coordinate improvements for facility bookings and registrations
• Develop comprehensive training programs for staff
• Assist in audits of recreation software systems
• Support front desk operations and customer service inquiries
Requirements:
• Completion of a relevant two-year college program
• Three years of experience with recreation management software
• Proven customer service and training skills
• ...