Join as an Operations Support Specialist focused on systems administration at 222 Jarvis St. This role requires you to be onsite five days weekly for a contract lasting up to ten months.
In this position, you will tackle complex application development challenges, primarily in contact center solutions like Amazon Connect. Strong communication and problem-solving skills are essential, as you will interface with customers and ensure efficient system operations. Your expertise will drive software upgrades and resource optimization in a dynamic IT environment.
Key Responsibilities:
• Carry out systems administration and user access setup
• Implement software upgrades and monitor workloads
• Maintain and support networking for clients
• Administer user profiles and ensure effective backups
• Solve complex issues in application development
Requirements:
• Proven experience in application problem-solving
• Familiarity with AWS and other contact center tools
• ...