Elevate retail experiences with Purolator as an Operations Support Specialist focused on 18 terminals in Quebec. This role centers on inventory, customer service, and operational excellence.

Your critical function at Purolator involves ensuring that independent retail stores maintain high operational standards. You'll communicate effectively with employees, assist in conflict resolution, and help manage scheduling and training efforts. Being a proactive leader with excellent communication skills will enhance both team engagement and compliance with company procedures.

Key Responsibilities:
• Ensure compliance with retail standards
• Visit stores to monitor and support operations
• Address customer inquiries effectively
• Assist in planning classroom training sessions
• Track and report key performance metrics

Requirements:
• Preferred post-secondary education
• Retail and customer service experience
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