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Straits Financial Group | kuala lumpur, Malaysia | Posted May 24, 2026
Position Overview
- Support transaction processing, exception handling, and issue resolution from an operational standpoint.
- Work closely with internal stakeholders (e.g. Compliance, Product, Tech) to resolve operational issues and improve workflows.
- Execute end-to-end customer account onboarding, maintenance, and data updates in internal systems.
- Perform name screening, due diligence checks, and other compliance-related reviews in line with AML and regulatory requirements.
- Review customer profiles and transaction data to ensure accuracy, completeness, and adherence to internal policies.
- Maintain accurate and up-to-date records across CRM and operational systems.
- Perform regular data validation and reconciliation to ensure system integrity.
- Identify process gaps and recommend improvements to enhance efficiency, accuracy, and control.
- Support daily operational activities and handle ad-hoc tasks as assigned.
- Ensure a...