The Operations Specialist (OPS) is responsible for the timely and accurate processing of all system and workflow tasks related to a customer’s lease. The OPS team provides a critical function in executing all customer-facing operational activities across the lifecycle of the lease and in managing the customer, supplier and other stakeholders across this process.

The OPS works hand-in-hand with the Customer Experience Specialist to ensure customer-related system and functional tasks are completed within agreed service levels and processing times. Accuracy and detail are considered key to the success of this role, with an objective of standardising tasks where possible to ensure more efficient workflow management.

The OPS team are considered system experts for all leasing activities and a main point of contact for our customers.

You will be joining a great team, based in Egham, where you will be working in the office 3 days per week and 2 days working from h...