Operations Manager – Retirement Services (401(k))

Location: Alabang, Muntinlupa City - Onsite

Reports To Senior Operations Manager / Director – Retirement Services

Job Summary

We are seeking an experienced Operations Manager to lead retirement services operations focused on 401(k) plan administration and participant servicing. The role is responsible for managing daily operations, ensuring regulatory compliance, delivering exceptional client service, achieving operational performance targets, and leading a team of retirement services professionals. The ideal candidate will possess strong knowledge of retirement plan operations, people leadership, process improvement, and stakeholder management.

Key Responsibilities Operations Management

Manage day-to-day retirement plan...