Job Title

Operations Manager

Job Description Summary

Job Description

We are seeking an experienced and driven Operations Manager to join our team at Guildhall Shopping Centre in Exeter. This is an exciting opportunity for a facilities management professional who thrives in a client-focused environment and is passionate about leading teams, driving operational excellence and delivering exceptional service standards. Reporting to the Centre Manager, you will play a key role in ensuring the successful delivery of facilities management services, maintaining a safe and compliant shopping centre environment, and enhancing the experience of retailers, visitors and stakeholders.

Roles and Responsibilities

• Lead and support Facilities Managers and site-based teams, providing coaching, guidance and performance management to achieve operational excellence.
• Ensure the shopping centre remains fully compli...