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Operations Manager

Cafe Coffee Day | delhi, India | Posted June 07, 2026

Position Overview

A Manager is a key role in the organization. The core responsibilities revolve around strategic leadership, team management, and achieving business objectives within a defined geographic area. The specific responsibilities and job description for a Manager role encompasses the following key areas



Key Responsibilities and accountabilities of the Role.


  1. Strategic Planning: Managers are responsible for developing and implementing strategic business plans for their designated geographic Zone / Territory. This involves setting goals, objectives, and key performance indicators (KPIs) to ensure the Zone / Territory/territory meets or exceeds its targets.
  2. Team Management: They oversee a team of Area coach and other staff within their Zone / Territory. This includes hiring, training, coaching, and mentoring team members, as well as setting performance targets and conducting regular performance reviews.

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