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Operations Manager / Contract Manager

DMA Group | Birmingham, United Kingdom | Posted June 03, 2026

Position Overview

The Role:

Operations Manager / Contract Manager

Location:

Birmingham / West Midlands

Salary:

£60,000–£67,000, Excellent benefits

Experienced Operations Manager required to lead large-scale frontline service teams across a busy, high-profile contract. My client are only interested in individuals that have genuine Drive and desire to build successful teams and services and who want to grow with them.

This is a fantastic opportunity for a strong operational leader who thrives in a fast-moving, people-focused role. You will be responsible for driving consistency, improving deployment, supporting frontline managers and ensuring essential services are delivered effectively across the region.

The Role:

Lead and support a team of Operational Supervisors overseeing a large frontline workforce.

Manage day-to-day operational delivery across all services.

Make key judgement calls around priorities, scheduling, deployme...

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