Company Overview:

Chargeback Gurus (CBG) is the leading automated AI-orchestrated chargeback management platform, helping merchants protect and recover more revenue. CBG’s solutions are powered by sophisticated technologies, rich analytics, and deep industry expertise.

With real-time insights and flexible delivery models, CBG equips merchants with the tools and technology needed for effective chargeback prevention and recovery. CBG aligns 100% with client goals and operates with integrity, transparency, and an unprecedented level of security and compliance. For more information, visit www.chargebackgurus.com.

Duties and Responsibilities:

- Responsible for the Operations lead of a team and for the delivery of the overall operational metrics & sales targets.
- To proactively maintain regular engagement with key client contacts in line with client expectations.
- Ensure delivery of Client KPIs/Sales targets including day to day service levels, cus...