Working Hours: 37.5 hours per week

Work Pattern: Monday to Friday – 09:00 – 17:00 (flexible)

Travel Requirements: None

On-Call / Shift Work: Out-of-hours Duty Manager on a rota basis

Special Conditions: Flexibility in working hours may be required to meet operational needs

Purpose of the Role

The Operations Manager is responsible for managing day-to-day and long-term operations, including scheduling, logistics, and operational support for consultants and internal teams. The role ensures smooth, efficient delivery of services, optimal consultant utilisation, and a consistent, high-quality client experience. It also provides operational insight to support strategic decision-making and drives continuous improvement across processes.

Scope & Decision-Making Authority

The ...