The Director, Operations, will ensure that the Technical Production and Exhibition Project Management teams are effectively, accurately and efficiently managing all assigned projects. The role collaborates with other departments to maintain work order accuracy, timing, and detail, refines processes, systems, and tools to strengthen support, and participates in regular production meetings.

Key Responsibilities

• Resource management of both teams across RFPs, pitches and live projects.
• Supporting both heads of departments on costing and estimating new job requests.
• Identifying and maintaining a robust freelance database of industry talent.
• Ensuring teams manage all assigned projects in accordance with best policies and practices to meet project needs.
• Striving for continuous improvement through 1:1s, meetings and knowledge sharing with the broader team; reviewing best practices, new developments, issues/challenges and sy...