Description
We are seeking a highly organized and proactive Operations Coordinator / Team Lead to support our team on a short-term basis. This individual will not have direct reports but will serve as a key partner to supervisors by helping manage day-to-day operations, streamline workflows, and reduce administrative burden.

Key Responsibilities

+ Act as a central point of coordination to support supervisors and maintain team efficiency

+ Conduct gap analysis on low-performing accounts or team outputs to identify performance issues and improvement opportunities

+ Partner with supervisors to implement adjustments and track progress against performance expectations

+ Monitor and manage worklists to ensure accounts are being handled accurately and within established timelines

+ Identify workflow inefficiencies and recommend process improvements

+ Provide regular updates and insights on performance trends and operational ri...