Elevate retail operations with Hermès Canada as an Operations Associate focused on sales and service support in Toronto. Enhance customer experience while ensuring back-office excellence and effective team collaboration.
As a full-time Operations Associate at Hermès, you will bolster the administration of store operations and customer services. With at least three years of experience, you’ll manage customer requests, oversee till controls, and support the sales team for seamless service delivery. Your proactive approach will ensure that all internal procedures are adhered to while fostering a high-quality service environment.
Key Responsibilities:
• Manage customer service follow-ups and complaints
• Monitor sales performance and service-related operations
• Support accurate till controls and cash management
• Assist in stock management and resolve discrepancies
• Train and support team members on digital tools
Requirements:
• Minimum 3 years in retail operat...