Operations and Supply Chain Executive (Order Fulfillment)

No experience required

Candidates With No Prior Experience Are Welcome To Apply

This role is required to provide customer care, manage global B2B transactions in terms of order processing and proper order management in ensuring all order details are accurate, updated and communicated to customers timely. In addition to build positive relationships with key stakeholders namely customers, sales, business developers, operations, quality teams and suppliers/factories.

Job scopes:

• Provide excellent customer service by efficiently processing orders.
• Work with the operations team and suppliers to address customer needs and inquiries.
• Oversee the entire order process from receipt to shipment, keeping customers updated.
• Ensure production and delivery deadlines are met.
• Update customer and forwarder portals with order details and ...